May 13: I receive an email from [ that my license key was reactivated :)Īll-in-all, the actual product, Save Wizard, is great and adds a lot of fun but their customer service team must be well beyond overburdened.May 11 (>2 weeks after my original purchase): I sent yet another email to [ to inquire when my license key would be reissued or activated. With the Save Wizard for PS4 range, this is now possible once again Free updates for 2 years from Activation Even after purchase, we won't charge extra for any updates applicable to your Save Wizard.May 2: I email [ to inform them the dispute was dropped.This meant I had to drop the dispute and forfeit any possibility of getting a refund, whether SW allowed me to use their product or not. May 1 (the following business day): I called PayPal and then my bank to give them the "okay" on the transaction. Windows Games Utilities Save Wizard for PS4 MAX Save Wizard for PS4 MAX Accesses and modifies Playstation 4 saves Download now 3.4 MB 2.3 on 142 votes Developer: Data Power Development Limited License: Shareware 59.99 Total downloads: 13,106 (44 last week) Operating system: Windows Vista/7/8/10/11 Latest version: 1.Save Wizard will now modify your save and replace your existing save on the USB drive with the modified version. Apr 29: Email sent to [ Apr 30: Received response from [ stating that if the dispute was resolved in their favor or if I canceled the dispute, then they would restore my license key. Double click yóur save (ór right-click ánd select QUICK M0DE) and a Iist of cheats wiIl be shown.Here's how it all ended up going down for me: I hope I'm wrong but at this point I imagine Save Wizard's support team will fail to get back to PayPal in the next 10 days and I'll get my money back due to no response on their part. I have a tough time wrapping my head around why the support team with Save Wizard would take zero action after finding issues raised. I see a reply in the SW Discord by a user "SaveWizard The Grey" which leads me to believe they work for Save Wizard. NEXT: Click on the providers or software you use to see how to make sure you get the mail from containing your activation key and instructions. I called PayPal to see if I could reverse the dispute in hopes that doing so might "revalidate" my license key from SW but I hesitate to this as PayPal says "By marking this problem as resolved, you agree that no further problems can be raised for this transaction." The representative at PayPal adjusted the disputed claim to be labeled as "Not as described" (even though I think that's a stretch) and Data Power Development Limited (the seller of Save Wizard) has 10 days to respond to PayPal. Unfortunately, I haven't received any official replies from Save Wizard yet. I've attempted to reach out to Save Wizard (1) via email, (2) their Discord support server, (3) their FaceBook page, and (4) on here via their subreddit.
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